Medical Insurance Customer Service Agent for Sykes

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Medical Insurance Customer Service Agent for Sykes

Some responsibilities include:

We have a strict no-miss attendance policy for the 4 week classroom training period with an additional 1 week job shadow training (full-time, paid training). Below is the training shift available for upcoming classes:

Monday-Friday 9am-5pm In classroom training.

*Hours NOTE: Training will be Monday through Friday, however your final production shifts we are hiring for is an AVAILABILITY of: M-F 11am-11pm Mid March thru Oct.1. Open enrollment dates of Oct. 2 thru Mid March the availability hours are: 11am-11pm 7days per week. Your final schedule will be 5 days per week 8 hours per day.

Customer Service Representative

SYKES is looking for full-time Customer Services Representatives in Amherst, NY You might have driven past our building near Forest Rd and John James Audubon Parkway and wondered what we do.

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

Speak on the phone and use a computer
Empathize and be friendly with people you’ve never met
Use logic and solve problems
Be part of a team

Nice to have (but not required):

Customer service background
Understanding of a call center environment
Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

Health benefits
Career advancement opportunities / Promotion from within
Fun team environment
And more!

Apply now or contact LeAnn See at

To find out more visit and search for the position title and company. Apply now. Jobs go fast!

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