Customer Service Representatives – Technical
OneSupport is looking for dedicated Customer Service Representatives to join their technical support team. If you’re interested in a flexible, work-from-home position with opportunities for growth, this could be the right fit for you.
Key Responsibilities:
- Provide technical support for hardware and software via telephone, email, chat, and remote tools
- Analyze system configurations and resolve customer-reported issues
- Maintain detailed and accurate customer records to track history and recurring problems
- Manage time effectively to meet performance goals while delivering a high-quality customer experience
- Participate in related tasks and projects as assigned
Compensation and Benefits:
- Starting base pay of $10/hour, with agents currently averaging $15-$25/hour, including commissions
- Paid Time Off (PTO) available after 90 days of employment
- Competitive benefits package, including health, dental, vision, life insurance, and 401(k)
- Monthly performance reviews and incentives
- Casual, team-based work environment with flexible scheduling options
- Opportunities for growth within the company, with no certifications or degrees required
Training and Advancement:
OneSupport offers a multi-week, paid training program for new hires. If you lack previous experience in technical support, don’t worry—on-the-job training and continuing education are provided to help you build your skills.
Application Process:
- Apply now at www.OneSupport.com/
- Once your application is received, you will be emailed a link to complete an assessment test, which is required for consideration
- You will be contacted via phone or email for further updates, so be sure to actively monitor your inbox and phone
OneSupport is proud to be an Equal Opportunity Employer, and veterans are encouraged to apply.
For more information, visit the official website: OneSupport.