Camping Reservation Agent for Active Network in Beloit, WI
Some responsibilities include:
Job duties include:
– Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests.
– Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot.
– Communicate effectively using scripted material, policy, guidelines and procedures.
– Query information within the company data bases in order to support customers using our products and services.
– Maintain productivity goals and quality assurance standards.
– Adhere to our formal attendance expectations and overall company policies and procedures.
– Attend all mandated virtual training sessions, including ongoing training and development plans. Other projects and duties as assigned.Perks:
– Great work environment and awesome co-workers. Work and train from the comfort of your own home and save on transportation costs.
– ACTIVEx, our award winning employee participation program, will help you grow personally and professionally.
– Our ACTIVE Advantage program will help you save on activities, gear and travel.
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