AppleCare College Program – Georgia State University

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AppleCare College Program – Georgia State University

Key Qualifications include:

**Currently enrolled student at Georgia State University through May 2017
**Cumulative GPA of 2.7 or higher
**Enjoys troubleshooting technology
**Passionate about providing an amazing experience that Apple customers expect
**Flexible to adapt to different communication styles and modify approach accordingly
**iOS, Smartphone, Tablet, Mac or PC experience a plus
**Ability to manage multiple applications running at the same time
**Enjoys troubleshooting technology
**Discipline to work from home while following a set schedule
**Availability to work five to seven weeks of required online training on a fixed schedule that may include weekends. (Training may be either 24 hours per week or 40 hours per week depending on hire date)
**Available to flex up to 40 hours per week during the winter holiday school break, based on business needs
**Successful completion of a pre-employment assessment and criminal background check
**Successful completion of initial training
**Ability to meet minimum typing speed of 35 WPM while talking with customers
**At Home Qualifications
**A quiet, private and secure workspace, ergonomic chair, and desk
**High-speed Internet service (5 megabits download and 1 megabit upload) from a reliable provider

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