AppleCare College Program at Virginia Tech for Apple

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AppleCare College Program at Virginia Tech for Apple in Blacksburg, VA

Some responsibilities include:

Key Qualifications

Student must be enrolled at selected university for a minimum of two semesters or four quarters, in order to meet the requirements of the one year AC College program
Enjoys troubleshooting technology
Passionate about providing an amazing experience that Apple customers expect
Flexible to adapt to different communication styles and modify approach accordingly
iOS, Smartphone, Tablet, Mac or PC experience a plus
Ability to manage multiple applications running at the same time
Discipline to work from home while following a set schedule
Availability to work 9 weeks of required online training on a fixed schedule that may include weekends. (Training may be either 24 hours per week or 40 hours per week depending on hire date)
Available to flex up to 40 hours per week during the winter holiday school break, based on business needs
Successful completion of a pre-employment assessment and criminal background check
Successful completion of initial training
Ability to meet minimum typing speed of 35 WPM while talking with customers
At Home Qualifications
A quiet, private and secure workspace, ergonomic chair, and desk
High-speed Internet service (5 megabits download and 1 megabit upload) from a reliable provider

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