Job Opportunity: Patient Care Coordinator / Customer Service at InformedDNA
Overview
InformedDNA, located in Saint Petersburg, FL, is seeking a Patient Care Coordinator to join their team. This role is crucial as the first point of contact for patients referred to their genetic counseling services. The position involves working closely with patients, providers, and clients to ensure a seamless registration and scheduling process.
Responsibilities
The Patient Care Coordinator will be responsible for:
- Acting as the initial contact for patients
- Collaborating with providers and clients throughout the registration and scheduling process
- Ensuring that service goals are met efficiently
Key Skills and Qualifications
Ideal candidates should possess the following skills and qualifications:
- Self-Direction: Ability to work independently with minimal supervision while adhering to standard operating procedures.
- Empathy and Listening: Demonstrated empathy and excellent listening skills to support patient needs effectively.
- Computer Proficiency: Strong skills in Microsoft Word and Excel; experience with Google applications is a plus.
- Organization and Multi-tasking: Well-organized with the ability to manage multiple tasks simultaneously.
- Motivation and Focus: Self-motivated with a focus on identifying opportunities for improvement.
- Adaptability: Comfortable working in an evolving and lightly structured environment.
- Regulatory Compliance: Experience in adhering to state and federal regulations.
- Communication: Excellent communication skills for both individual and group settings.
- Pressure Management: Ability to handle diverse tasks in a high-pressure environment.
- Quality Service: Commitment to providing quality patient and customer services and recommending process improvements.
- Positive Disposition: Maintain a balanced approach between work and personal life.
Application Information
Interested candidates are encouraged to apply promptly, as positions fill quickly.
For more information and to apply, visit InformedDNA’s Job Listing.