Xerox Customer Care Assistant in Alamogordo, New Mexico
Some responsibilities include:
As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts.
Your responsibilities will include, but are not limited to the following: * Ability to navigate through multiple computer applications with speed and accuracy. * Ability to work with customers to resolve inquiries. * Provide troubleshooting assistance to customers * Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals. * Maintain a high level of world class customer service/professionalism to a wide range of customers. * Recommend products that best suit the customer. * Ability to read and interpret documents.