Work at Home Camping Reservation Agent US-MD-Clarksburg | Support
Some responsibilities include:
** Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests.
** Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot.
** Communicate effectively using scripted material, policy, guidelines and procedures.
** Query information within the company data bases in order to support customers using our products and services.
** Maintain productivity goals and quality assurance standards.
** Adhere to our formal attendance expectations and overall company policies and procedures.
** Attend all mandated virtual training sessions, including ongoing training and development plans. Other projects and duties as assigned.
** Great work environment and awesome co-workers. Work and train from the comfort of your own home and save on transportation costs.
** ACTIVEx, our award winning employee participation program, will help you grow personally and professionally.
** Our ACTIVE Advantage program will help you save on activities, gear and travel.
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