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    Member Care Representative for Nordstrom

    Some responsibilities include:


    ** Handle high volume of calls in an efficient and effective manner
    ** Answer customer questions regarding account information, order status, return status, product information, policies, procedures, site navigation and time frames
    ** Accurately log all handled calls and calculate price adjustments, when applicable
    ** Liaise with Nordstrom Credit and shipping carriers
    ** Follow through with service commitments made to members with a sense of urgency
    ** Engage in open communication with different levels of leadership
    ** Immediately report all issues with programs or accessories used to complete daily duties
    ** Be able to maintain company and customer confidentiality
    ** Work with special teams to resolve customer inquiries and report suspected fraudulent accounts to appropriate team
    ** This is a full-time, work from home position

    To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

    Posted by vwah012015 @ 10:00 pm

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