Inbound Call Center Customer Service Representative for
Customer Direct in Saint Ann, MO
Some responsibilities include:
About the Position:
The Customer Care Specialist builds customer loyalty through the courteous, efficient handling of customer interactions that arrive through our phone, email, mail and chat systems.
What We’re Looking For:
– Strong motivation and drive to help others and solve problems by trouble shooting.
– Strong belief in individual effort contributing to success.
– Excellent written and verbal English communication skills, demonstrated by consistent use of proper and professional language to include tone, diction, pace, enunciation, and avoidance of slang.
– Ability to assist diverse customers with a pleasant, patient, and friendly attitude.
– Proficiency with standard office technologies, including MS Word, Excel, Google Drive, web browsers, email, electronic calendar, instant messaging, information sourcing, etc.
– Ability to navigate computer software and websites as necessary without third party assistance.
– Ability to offer superior customer service to high-end customers
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