Implementation Project Manager for JPMorgan Chase in Brooklyn, NY
Some responsibilities include:
Core Responsibilities:
– Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
– Exhibit ownership of on-boarding experience and client satisfaction
– Ownership of internal communication and status updates
– Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
– Demonstrate creative problem solving and solid judgment/decision making
– Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
– Diligent awareness of risks in our processes in a timely manner
– Ownership, escalation and resolution of risk issues when they occur in a timely manner
– Manage activities through heavy phone work with clients and business partners•The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.
Qualifications
– 3 Years of relevant experience
– Excellent verbal and written communication skills
– Proven meeting facilitation skills
– Proven ability to successfully manage conflict
– Time management and organizational skills
– Some travel may be required (less than 10%) to visit clients
– Preferred Qualifications:
– Team player with the ability to adapt to a changing environment
– Project Management experience, including the use of project plans and issue logs
– Proficient in various desktop and internet based applications
-Cash Management and Treasury Services experience and knowledge
– BA/BS degreehttps://jpmchase.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=2933607&src=JB-13027
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