Customer Service – Travel Rewards for Intelenet in United States
Some responsibilities include:
Intelenet Global Services is looking for individuals experienced in the travel and hospitality industry to work on our travel rewards account! This will be a work-from-home position.
Next training class will start on October 10th and is 4 weeks long.
Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options, booking travel, assisting with navigation of the travel website, cancelling trips, etc.
This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.
Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications
Previous experience working in a work-from-home call center environment, required.
Previous travel experience booking air, hotel, car, etc, preferred.
Provide high speed internet access in your home. Must be at least 3MB upload/10MB download speed, cannot be satellite ISP. Must provide proof of internet connection and speed to be considered.
Must be available to start on October 17th, and attend all training sessions, without any absence, for the first 4 weeks. Training is Monday-Friday.
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Strong judgment and decision-making skills
Superior negotiating skills
Work from the comfort of your own home
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability – Growth Opportunities
Wide variety of schedules available – morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day.
Shift differential for working hours between 7pm – 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)
Get your applications in today! There are only a few slots available for our class starting on October 17th!
To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!