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    OKC Customer Service Representative for Williams-Sonoma Inc in Oklahoma City, OK

    Some responsibilities include:

    **Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
    **Extend specials to telephone customers
    **Address customer questions and concerns regarding product and delivery information
    **Cross sell for maximum customer/company benefit
    **Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines
    **Check inventory database and issue replacements and/or credit customers for damaged/defective merchandise
    **Perform other duties as assigned


    Operating System – Window 7, Windows 8 / 8.1, Windows 10; Macintosh OS X (10.7) and higher; Linux Kernel version 2.3 or newer
    Processor – Minimum Processor Speed of 3.0 GHz (2500 MHz) and minimum RAM of 2 GB
    Recommended: Intel or AMD (Athlon II or Phenom II) Dual Core or more processor(s), with a processor speed of 3.0 GHZ (3000 MHz) or greater and a minimum of 4GB of RAM for Windows 7 & 8 (Windows 7 version ‘Basic Starter’ and Windows XP are NOT supported)
    Sound Card with Speakers
    Hard Drive disk space: 500 MB minimum free disk space; Recommended: 2 GB for Windows; 106.7 MB for Macintosh
    Accessories: 17″ or larger color monitor capable of displaying a resolution of 1024 x 768 or a laptop with minimum 14″ screen; Headset compatible with your phone and connected to the phone; Single line, corded telephone (cordless not acceptable) or cellular phone with unlimited minutes
    Internet: Recommended: 12MB download speed; 3MB upload speed; hard wired network connection from PC to modem/router (Wireless connection is not allowed.): Must be a Cable or DSL internet service connection, satellite internet is not acceptable.

    On occasion, work-from-home associates may have to come into the building with advance notice.

    To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

    Posted by vwah012015 @ 11:42 pm

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