Chime Member Services Representative (Part Time) for Sittercity Incorporated in Chicago, IL 60654 (Loop area)(Loop area)
Some responsibilities include:
What you’ll do
• Learn the ins & outs of the Chime program
• Be a key player in the development of the Customer Service function
• Provide high quality phone, email, and chat support
• Commit to making sure each and every customer has a fantastic experience
• Provide input that will help us build out and streamline processes
• Troubleshoot and report customer facing tech issuesWhat you need to do/know/have
• A passion for Chime and what we’re all about
• Embrace change (things move superfast here!)
• A positive and upbeat attitude
• Self-motivated and eager to learn
• A customer centric point of view
• Ability to multi-task
• Ability to work independently
• Extremely detail-oriented and organized
• This is a work from home position, a fast internet connection is required
• The schedule is set at Monday through Friday, 5:00 a.m. – 10:00 a.m. ET (25 hours/week)Additional desired traits
• Some college/college degree preferred
• Previous childcare experience is a plus! (It lets us know, you get what we’re all about.)
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