World Travel Holdings is seekin an Accounting Clerk
Some responsibilities include:
Process Great Plains/ePay account updates (change of address, legal name, contract changes, etc.).
Archive transaction activity in the Sugar CRM program.
Update credit cards as needed and process past due payments.
Instruct customers on the use of ePay.
Correspond with customers to respond to and resolve transaction inquiries.
Learn the roles of each member of the Finance team, and be prepared to serve as a back-up in their absence.
Assist with invoicing for Marketing programs and Renewals as needed.
Manage all chargeback disputes with AMEX, VISA/MASTERCARD and DISCOVER including all correspondence with customers and merchant processor until resolution.
Collections account management including correspondence with customers and record keeping.
Other duties as assigned.
High School diploma or GED
Strong attention to detail and organizational skills is a must
Proficient with MS Word, Excel, Outlook and Internet
Ability to provide excellent service to both internal and external customers
Excellent communication skills both verbal and written
Experience with Great Plains a plus
Must be willing to work a Part-time schedule; Monday, Wednesday, and Friday either 8-5pm or 9-6pm EST
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