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    Service Center Associate for Sedgwick Claims Management Services in Albuquerque, NM

    Some responsibilities include:

    PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    – Assigns new claims to the appropriate claims handler.
    – Enters verbal and written application information that meets both the internal and external customers’ requirements accurately into the claims management system.
    – Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
    – Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
    – Participates in and maintains a quality service culture within the Customer Service Team.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    Performs other duties as assigned.
    Supports the organization’s quality program(s).

    https://recruiting.adp.com/srccar/public/isilogin.guid?GUID=&METHOD=GET&REALMOID=06-5f6b178c-b011-1022-a4bf-8500b9840000&SMAGENTNAME=-SM-BHacJqh%2BH3Frwvh7PHr4Kl3l8lokKvPKkIxR0Dcc%2FqKGo6Czfp5LI0TksG1mrkeK&SMAUTHREASON=0&TYPE=33554433&__tx_annotation=false&c=1137841&d=External&isa=Recruiter&r=5000116012406&sid=145
    Apply now. Jobs go fast!

    Posted by vwah012015 @ 9:16 pm

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