Sales Support Specialist for DiLauro & Company, Inc. – Naples, FL

Some responsibilities include:

DiLauro & Company, Inc. – Naples, FL
$15 – $18 an hour – Full-time, Part-time

$15-$18 per hour

Independent Sales Representative in the wholesale furniture industry seeking an outgoing, detail-oriented individual with a strong work ethic to assist in a dynamic sales support capacity. I represent a handful of beautiful furniture & home furnishing manufacturers in a wholesale capacity throughout the state of FL. Essentially, you will be the hub of all information between the furniture companies, our customers and, myself. This is a part-time position (with potential for full-time if wanted) , with flexible hours. You can work at home, or in the office, with occasional visits to customers’ stores or firms to update sales materials. Experience in the furniture and/or interior design fields is a plus.

Duties include, but not limited to:

Customer Service: Field all emails and phone calls to provide essential information to our accounts, which include:

Price quotes and item availability
Placing orders
Tracking of shipments
Providing product knowledge information i.e. dimensions, finish, construction, etc.
Filing of damage/defect claims with manufacturers as well as tracking and following-up to close the loop on all claim

Operational Duties:

Product Flow Analysis: Provide bi-weekly reports to our most important accounts showing status of outstanding open orders. Includes trouble-shouting delays by probing manufacturers for explanations to keep the customers informed.
Maintain customer contact database and assist in mailings and e-blasts for trade show
Process all website sales leads: vet prospective customers for account viability. Communicate company requirements to customers wanting to open account.
Process requests for e-commerce
Keep inventory and order sales materials from manufacturer as needed: catalogs, price lists, fabric samples, finish samples.
Scan fabrics samples and rep’s sales photos to identify and pull dropped products.
General support of Sales Representative in the field.
Optional: Attend Furniture Market trade show twice a year as showroom cover & general support of Representative