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    Retention Specialist for Trupanion Inc in Seattle, WA

    Some responsibilities include:

    The Role
    This person will be on the front lines answering inbound customer calls, working to find a solution to help them keep their pets protected. Success in this role is based on your individual performance, and monthly bonuses are eagerly awarded when goals are met and exceeded — all while you help cats and dogs live longer, healthier lives.

    • Minimum 1 year of successful Retention or account management in a high volume sales environment
    • Minimum 35 wpm touch typing speed
    • Proficient with Microsoft Office applications such as Outlook, SharePoint and Dynamics CRM
    • Property and Causality licensed in Washington State ($500 signing bonus for licensed candidates OR Trupanion provides coursework and paid study time for candidate to pass test within 3 weeks of start date)
    • Comfortable working in an office with pets

    • Excellent verbal and written communication skills
    • Results-driven
    • Ability to effectively multitask
    • Ability to learn quickly in an ever-changing, fast-paced environment
    Fluency in Spanish or Quebec French is a plus!

    The right candidate will also enjoy the many benefits Trupanion offers its employees, including:
    • Non-exempt compensation with full medical, dental, and vision benefits at no cost to the employee
    • Competitive compensation package including an exceptional uncapped bonus program
    • Paid time off and paid vacation time with a 5 week sabbatical after 5 years of employment
    • On-site childcare
    • Stock Options
    • Open, casual, pet-friendly and fun office environment
    • Free dog walking services during business hours
    • Free pet health insurance (1 dog or cat)
    • Paid time off to volunteer at nonprofit organizations
    • Free parking

    Apply now. Jobs go fast!

    Posted by vwah012015 @ 5:57 pm

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