• Please Share:

    Level 1 Survey Phone Support Contractor for Survey Studio in Denver, CO

    More about the Job:

    Duties and Responsibilities:

    Answering inbound first-level support calls from contractors to review survey photos, answer questions, and troubleshoot issues
    Placing outbound calls as necessary to contact field contractors
    Reviewing collected survey data for completeness and accuracy
    Populating survey data in our systems

    Requirements:

    Ability to be friendly and personable on the phone, even with contractors who are frustrated
    Comfortable managing moderate-to-high inbound call volume of approximately 30-60 calls per day
    Ability to quickly understand photographic content
    Ability to follow instructions and communicate instructions to others
    Excellent spatial reasoning skills
    Ability to work from home as a primary workplace
    Quiet work environment with no background noise for phone calls
    Availability to answer calls from 8am – 5pm Mountain Time every weekday
    Computer with Apple OS
    High speed internet with a minimum download speed of 40Mbps
    USB Headset
    High School Diploma

    Qualities:

    Flexibility and a desire to learn
    Results-oriented personality
    Excellent oral and written communication skills
    Adaptable to changing process and workflows

    https://www.indeed.com/cmp/Survey-Studio/jobs/Level-Survey-Phone-Support-Contractor-cad316a2c85ec41f
    Apply now. Jobs go fast!

    Posted by vwah012015 @ 11:12 pm

    Tags: , , , , , , , , , , , , , , , ,

  • Comments are closed.

    Top Work from Home News

Follow VWAH

Follow VWAH