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    Customer Service Specialist for GC Services in Mesa, AZ

    Some responsibilities include:

    Overview

    Provides quality service and information regarding various available products to inbound callers.
    Responsibilities

    Answer incoming/outgoing telephone calls for GC Clients
    Provide accurate information about client products and services to the caller and educate callers on how to use client products and services
    Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion.
    Data entry on tracking systems for recording call notes, questions, and suggestions
    Provide excellent quality customer service and other duties as assigned
    Must have basic troubleshooting skills for internet /phone outages
    Must attend regularly scheduled video conferences for team meetings and one on one coaching
    Adhere to Company attendance, punctuality, and meal and rest break requirements
    Maintain concentration and focus in order to meet performance goals
    React positively to an ongoing, changing environment
    Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
    Maintain good working relationship with assigned supervisors and coworkers
    Perform additional duties as required by management

    Qualifications

    Education:

    High School Diploma or GED is required

    Experience:

    No experience necessary

    Computer Experience:

    Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

    https://careers-gcserv.icims.com/jobs/2016/home-based-customer-service-specialist!/job
    Apply now. Jobs go fast!

    Posted by vwah012015 @ 9:01 pm

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