Customer Service Representative for Tespo

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Customer Service Representative for Tespo in Ann Arbor, MI

Some responsibilities include:

The Individual would be responsible for customer service for a consumer product that is early in the market. Minimum 7 years experience.
– Management of email requests and comments from existing and potential customers
– Managing social chat and social media interaction
– Managing and modifying customer accounts and orders online and via phone
– Assisting with customer returns and exchanges
– Ongoing interaction with fulfillment would be necessary
Customer empathy is a must!

Hours are Monday – Friday 5:30pm to 11:00 pm with some weekend hours between 9:00 am to 8:00 pm.

This is primarily a work from home position. However, reliable transportation is a must as you will be required to work one possibly two days a week at our home office in Northville, MI.

Job Type: Full-time

Job Type: Full-time

Required education:


Required experience:

Customer Service: 7 years

Required license or certification:

Driver’s License

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