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    Customer Service for VRS Design in Brea, CA

    Some responsibilities include:

    Position Overview:
    We are looking for a customer service representative to act as a liaison, provide product information and resolve any emerging problems that our customers might face.
    This position’s main goal is to ensure excellent service standards and maintain high customer satisfaction.
    Job Responsibilities:
    – Identify and assess customers’ needs to achieve satisfaction
    – Provide accurate, valid and complete information by using the right methods/tools
    – Handle complaints, provide appropriate solutions and alternatives within the time limits
    – Resolve customer complaints via email, phone or social media.
    – Assist with placement of orders, refunds, cancellations and warranties.
    – Follow communication procedures, guidelines and policies
    – Take the extra mile to engage customers
    Qualifications: Strong written and verbal communication skills, high level of integrity, strong work ethics, responsible, detail oriented, self-motivated, energetic, and have the ability to work as a team player.
    Typing Speed: 70 WPM MUST be able to work Monday/Wednesday and willing to work at home during weekend.
    Company Located in Brea, CA
    Benefits: Medical/Dental/Vision Insurance, Sick Days, Paid Vacations after probation period. Strong performance incentives offered. Young & Friendly Environment. Lunch Provided.

    Required education:

    High school or equivalent

    Required languages:

    English
    Korean

    To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

    Posted by vwah012015 @ 10:04 pm

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