Corporate Travel Agents – Night Staff for AAA Allied Group, Inc. – Phoenix, AZ

Some responsibilities include:

We are currently seeking pleasant, experienced corporate agents with outstanding customer service skills, who enjoy a fast-paced environment and have the drive and flexibility to self-manage in a virtual environment.In this role, you will work with AAA CTS’s clientele, booking high-touch domestic and international business travel. A thorough knowledge of airline ticketing, scripting, changes, codes, fare basis, exchanges necessary paired with confidence in working with VIP clients on complex, multi-segment fares and PNR’s a must.

Job Details and Additional Qualifications:

All schedules available, including nights between the hours of 6pm-8am EST M-F, varying weekend hours included.
Minimum experience of 2 years as a corporate/business travel agent.
Experience with managing queues and email boxes.
Must be creative, solutions-oriented and pride yourself on providing premier level service.

Benefits:

Work from home!
Competitive total compensation package including: Base pay, medical, dental, vision, short and long term disability, life, and 401k (with a 100% match!)
Paid Time Off
Robust Wellness Program offering weight management solutions, smoking cessation, and coaching
Fitness center membership discounts
Paid Training

Job Type: Full-time

Job Location:

Phoenix, AZ

Required education:

High school or equivalent

Required experience:

Corporate Travel Call Center: 2 years