Call Center Representative/Customer Service for Cienega Med Spa in West Hollywood, CA
Some responsibilities include:
Looking for individuals who can be assigned calls (in your free time) at your home or home office. This is a “work from home” position open to anyone in continental USA.
Previous experience in customer service, sales, or other related fields
EXPERT ability to build rapport with clients.
ABLE TO INFLUENCE
Able to build TRUST to have the customer ultimately book (and show up for their appointments).
Positive and professional demeanor.
Excellent written and verbal communication skills.
Native or Bi-Lingual English speakers, with understanding of idioms and colloquialisms.
Our Ideal Candidates Are:
Able to instantly build rapport in a conversational and influential manner.
Able to follow our call protocol exactly, in a conversational manner.
Able to think on their feet if that protocol does not seem to result in a booked customer.
Have a quiet location where you can 100% focus on callers.
A phone that provides uninterrupted call quality.
Access to internet to view our appointment schedules.
Able to book the customers as indicated.
Able to answer calls within 2 rings.
Callers never to be placed on hold.
80% call closure rate.
Once hired, you would be paid for the total hours of time you answering calls.
All calls are recorded for quality assurance.