Benefits Admin Associate for Xerox in Tempe, Arizona
Some responsibilities include:
** Shifts will be scheduled during our normal business operating hours anytime between 5:00 AM – 6:00 PM Monday – Friday (No Weekends).Applicants must have open availability to work any hours scheduled during operating hours!
As a Customer Service Specialist working in center environment, you will be working to support customers with their medical benefits accounts.
Your responsibilities will include, but are not limited to the following:
** Ability to navigate through multiple computer applications with speed and accuracy.
** Ability to work with customers to resolve inquiries.
** Provide troubleshooting assistance to customers.
** Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
** Maintain a high level of world class customer service/professionalism to a wide range of customers.
** Recommend products that best suit the customer.
** Ability to read and interpret documents.
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