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    After hours Customer Service Specialist/Dispatcher for Spengler Company Inc
    Some responsibilities include:

    ** Evaluate customer calls and assign the best technician to each service appointment.
    ** Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
    ** Relay accurate information to technicians, ensuing proficient, quality customer experiences.
    ** Manage the whereabouts and needs of every technician in the field.
    ** Record the results of each service call and create report summaries for senior management.
    ** Be professional and establish customer rapport, encouraging repeat business.
    ** Respond to customer requests, resolving issues and promoting the brand.
    ** Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
    ** Update customers throughout the day on the technician’s progress.

    To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

    Posted by vwah012015 @ 11:55 pm

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